Summary: Responsible for supporting the company's sales goals through professional sales techniques and good customer service, developing new accounts, while maintaining quality relations with existing accounts, and providing sales and marketing coverage by performing the following duties.
Duties and Responsibilities include the following. Other duties may be assigned.
- Fields incoming and outgoing sales opportunities via telephone, email and fax.
- Develops maximum sales potential out of assigned territory through competitive sales techniques and expert technical knowledge of the company's products and services as well as the competition's strengths/weaknesses.
- Builds and maintains quality relations with existing assigned accounts, and increases account base and volume of sales on a consistent basis.
- Makes decisions to maximize gross profit while increasing overall revenue on a per order basis.
- Reevaluates work on an ongoing basis to increase market share.
- Follows up with sales leads generated through incoming calls, advertising campaigns and other promotional efforts.
- Assesses quality of offerings and develops opinion reports on strategies to increase the company's market share.
- Creates customized proposals to meet specific customer requirements in an efficient manner.
- Stays abreast of market conditions regarding products, product updates, service offerings and new technologies through available resources.
- Understands and responds to customer delivery needs by interfacing with internal personnel and manufacturer??s personnel.
- Maintains updated, organized files on all accounts in assigned territory.
- Completes and submits sales reports each week on account activity, outstanding proposals, proposals secured and proposals lost with complete documentation.
- Provides information and/or follows up on customer as requested.
- Performs other related duties as assigned.
Skills:
Oral Communication Skills
Written Communication Skills
Customer Relations
Customer Service
Diplomacy
Math Skills
Negotiations
Computer skills
Professionalism
Presentation
Time Management
Closing Technique
Education/Experience:
Assocates degree or equivalent experience. Prior sales experience helpful.
Related Performance Criteria:
Monthly quotas/revenue goals
Quotes per week/month
Sales calls per week/month
Vendor rep calls per week/month
Outside vendor rep meetings per week/month
Press releases per quarter/year
RMAs salesman??s error per month
Overall behavior - teamwork
